Effective September 1, 2026
This SMS Privacy Policy explains how Summit Shores Advisors (“we,” “us,” or “our”) collects, uses, and protects information in connection with text messages sent by your licensed insurance agent or our agency using the Onyx Platform.
Messages you receive from your agent or from Summit Shores Advisors are powered by Onyx Platform Corporation (“Onyx”). This policy applies only to the text messaging program described here and is separate from any other privacy policy published by Onyx or by Summit Shores Advisors.
Who Sends These Messages
Your licensed insurance agent or Summit Shores Advisors may send you text messages using the Onyx Platform. Summit Shores Advisors is the business with which you may have a relationship, or you may have a relationship directly with your licensed insurance agent. Onyx provides the messaging technology on our behalf.
Information We Collect
In connection with our text messaging program, we may collect:
- Your mobile phone number
- A record of your consent to receive text messages, including when and how consent was provided
- The content of text messages sent to and received from you
- Message delivery and status information
How We Use Your Information
We use this information only as necessary to operate the text messaging program, including to:
- Send you the text messages to which you have consented
- Respond to your text messages
- Process STOP, HELP, and other messaging requests
- Maintain records demonstrating that appropriate consent was obtained
- Comply with applicable legal and regulatory requirements
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers or subcontractors that provide support services, such as customer service, messaging technology, or other services necessary to operate the SMS program.
SMS opt-in data and consent records will not be sold, rented, or shared with third parties for their own marketing or promotional purposes. All other categories of use and sharing exclude SMS opt-in data and consent information, except where disclosure is required or permitted by applicable law.
Message Frequency and Rates
Message frequency may vary depending on your communications with us and your insurance-related needs.
Message and data rates may apply to messages sent to or from you. If you have questions about your mobile service plan, text messaging plan, or applicable charges, please contact your wireless provider.
How to Opt Out
You may stop receiving text messages at any time by replying STOP to the number that sent you the message.
After you send STOP, you will receive one text message confirming that you have been unsubscribed. You will not receive additional messages from the SMS program unless you provide consent again.
For assistance, reply HELP at any time.
How Long We Keep Your Information
We retain your mobile phone number, consent records, and message history only for as long as reasonably necessary to operate the SMS program and to satisfy applicable legal, regulatory, compliance, and recordkeeping requirements.
Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect information collected through our SMS program against unauthorized access, loss, misuse, alteration, or disclosure.
Your Privacy Choices
If you would like to ask what information we maintain about you, request correction of inaccurate information, or request deletion of information where applicable, please contact us at:
Summit Shores Advisors
Email: admin@summitshoresadvisors.com
Requests concerning information maintained by your insurance agent or another party may need to be handled by that party directly. We will assist in routing your request when appropriate.
Contact Us
Summit Shores Advisors
admin@summitshoresadvisors.com